Sussex County Sheriff Michael F. Strada and Sussex County Communications Director Mark Rozek recently announced the promotion of Shannon Quinn and Brian Cannon to the position of supervising public safety telecommunicator (PST).
A brief ceremony was held on July 26 that was attended by close family and co-workers.
Shannon Quinn has been a PST with the Sussex County Communications Center since February 3, 2016. She was promoted to senior PST on June 15, 2020. She is an Association of Public-Safety Communications Officials (APCO)-certified training officer, APCO-certified communications center supervisor, and recently completed Spillman Application Administrator training. Quinn has an associate’s degree from Sussex County Community College and has also completed a Crisis Management course and several ICS courses. She has also received eight CPR Lifesaving awards since 2018.
Brian Cannon has been a PST with the Sussex County Communications Center since July 16, 2015. He was promoted to senior PST on June 15, 2020. He is an APCO-certified training officer, APCO-certified communications center supervisor, and an experienced Spillman Application administrator and is knowledgeable in the county’s GIS system. Cannon has a Bachelor’s of Art in emergency and disaster management from the American Military University and is pursuing a master’s degree in public administration. He is also a CPR instructor and has completed several ICS courses. Cannon has received five CPR Lifesaving awards since 2018.
Sheriff Strada said, “Telecommunicators are the first ones to receive emergency calls and often times save lives over the phone by giving medical direction to those in need. They all do a terrific job, often times handling extremely stressful emergency calls while remaining calm and professional to ensure the proper resources are sent to those in need. Brian and Shannon bring experience, dedication, and commitment to the organization and are well deserving of this promotion.”